"The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day."
Yong from United States
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"Another really appreciated bonus was the free lift back to the station at the end of our visit in the hotel's beautiful carriage pulled by an equally beautiful and friendly horse."
Kevin from United Kingdom
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"This time we stayed in the Grand Suite Matterhorn View, which was outstanding in all aspects with lots of space, beautiful furniture, incredible views towards Matterhorn and the town."
Michael Rahbek S from United Kingdom
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Amenities
The Grand Hotel Zermatterhof spans over 143 years of history, providing a unique location in Zermatt with views of the Matterhorn. Guests can arrive in style via the hotel's horse-drawn carriage service, with Lipizzan horses named Conversano, Pluto, and Favory. The on-site Vita Borni Alpine Spa, featuring an indoor pool, jacuzzi, sauna, and ice grotto, uses Matterhorn Swiss Mineral Cosmetics for spa treatments.
Rooms
Accommodations at the Grand Hotel Zermatterhof include a variety of room types, from cosy single rooms to spacious suites. Many rooms offer direct views of the Matterhorn, with some featuring balconies and traditional Swiss furnishings. Each room is equipped with personal ski lockers to enhance the winter sports experience.
Location
The Grand Hotel Zermatterhof enjoys a central location in Zermatt, just a 10-minute walk from the train station. Guests experience Zermatt's picturesque car-free environment upon arrival at the nearby Täsch station. The hotel is also accessible by an electric shuttle bus for added convenience.
Wellness
The hotel's Vita Borni Alpine Spa offers a variety of wellness amenities, including a relaxation room with day beds, an indoor whirlpool with Matterhorn views, and wellness treatments with local Alpine ingredients. The sauna and ice grotto add to the options for relaxation and rejuvenation. Personal training sessions are available upon request, catering to fitness enthusiasts.
Dining
The Grand Hotel Zermatterhof boasts several dining options including Brasserie Lusi, which serves French Brasserie cuisine and international classics, alongside an award-winning wine list. The hotel's signature restaurant, Alpine Gourmet Prato Borni, highlights seasonal ingredients from the Valais region. Guests can also enjoy classic Swiss dishes at the Say Cheese! restaurant, featuring fondue and raclette.
Highlights
Location: Central location in Zermatt
Rooms: Spacious suites with Matterhorn views
Dining: French Brasserie cuisine & fondue
Wellness: Vita Borni Alpine Spa with relaxation room
Must-do experiences
Savor a traditional fondue at Restaurant Whymper-Stube.
Take the Gornergrat train for stunning Matterhorn views.
Visit the Matterhorn Museum for local history and culture.
Hike the 5-Seenweg trail for breathtaking alpine scenery.
Shop for Swiss chocolates at Läderach for sweet souvenirs.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room Deluxe
2 persons
30 m²
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite
2 persons
45 m²
2 Single beds
Shower
Coffee machine
room details
Corner One-Bedroom Suite Matterhorn View
2 persons
45 m²
2 Single beds
Shower
Coffee machine
room details
Chalet Suite Balcony
2 persons
60 m²
2 Single beds
Shower
Coffee machine
room details
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Grand Hotel Zermatterhof unveils an array of dining options that celebrate local flavors and culinary craftsmanship. From cozy traditional eateries to modern interpretations, each venue provides a unique atmosphere and a menu designed to indulge the senses.
Alpine Gourmet Prato Borni
Local fine dining
Ambiance
A blend of traditional and romantic settings, ideal for intimate dinners.
Key Offerings
Experience Swiss classics like fondue and raclette, complemented by exquisite regional wines.
Reservation
Recommended for a guaranteed table.
Daily from 19:00 to 22:00.
Saycheese!
Local cheese-focused dining
Ambiance
Traditional interior with a relaxed atmosphere, perfect for social gatherings.
Key Offerings
Delight in melted local cheeses served alongside flavorful Valais cured meats and unique desserts.
Reservation
Recommended to ensure seating.
Daily from 17:00 to 22:00.
Brasserie Lusi
French and International
Ambiance
Timeless brasserie setting with elegant decor, fostering a sophisticated dining experience.
Key Offerings
Indulge in French classics alongside international dishes, such as foie gras and Irish beef fillet.
Museum showcasing Zermatt's history with a focus on the Matterhorn's iconic ascent, featuring artifacts and photographs.
Mountaineer's Cemetery
2 minutes' walk
Cemetery dedicated to climbers who lost their lives in the Alps, offering poignant memorials and a beautiful natural setting.
Gorner Gorge
19 minutes' walk
Natural gorge with striking rock formations, trails, and viewpoints, offering opportunities for nature photography and hiking.
Forest Fun-Park Zermatt
17 minutes' walk
Adventure park with rope courses and zip lines suitable for children and adults, providing exhilarating outdoor fun nestled in nature.
Hiking the Five Lakes Walk
30 minutes' walk
Scenic hike near Sunnegga with five stunning lakes, offering breathtaking views of the Matterhorn and varied terrain.
Spa & Wellness at Grand Hotel Zermatterhof
0 minutes' walk
Relaxing spa treatments and wellness therapies available on-site, perfect for unwinding after a day of adventure.
saycheese
1 minute' walk
Cozy spot famous for its cheese-centric dishes, offering fondue and raclette in a casual alpine atmosphere.
Pizzeria Ristorante Molino
2 minutes' walk
Authentic Italian cuisine with wood-fired pizzas and pasta, providing a vibrant setting that welcomes families.
Alpine Gourmet Prato Borni
2 minutes' walk
Fine dining with a focus on local ingredients, offering a refined atmosphere and creative seasonal dishes.
Edward's Bar-Cafe
1 minute' walk
Charming bar with a relaxed atmosphere, perfect for cocktails and live music evenings, catering to all ages.
Zermatt Theater
5 minutes' walk
Local theater showcasing plays and performances, providing an engaging cultural experience for visitors of all ages.
Getting around
City Centre
Zermatt3 min
·
200 m
Airports
Sion Airport (SIR)116 min
·
76.9
km
Agno Airport (LUG)243 min
·
161.7
km
Train
Zermatt railway station8 min
·
600 m
Train2 min
·
100 m
Bus
Bus stop18 min
·
11.9
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Questions of the users
About Grand Hotel Zermatterhof
Is there a heated outdoor pool available during the winter season?
12 January 2024
There isn't a heated outdoor pool during the winter season, but a lovely indoor whirlpool is available for guests.
Are there rooms accessible for guests with disabilities?
5 March 2024
Yes, accessible rooms are available to accommodate guests with disabilities.
What options are available for a family of four, including young children?
25 February 2024
Connecting rooms are recommended for families; please inquire with the reservations team for more details and assistance.
Can guests expect air conditioning in the rooms?
18 April 2024
Air conditioning is not available in the rooms, as most hotels in Zermatt do not have it due to the cooler nighttime temperatures.
Are the dining and wellness facilities operational at the moment?
30 May 2024
Both the restaurant and the spa are currently open for hotel guests.
What is the size of the swimming pool at the hotel?
10 June 2024
The swimming pool measures 8 by 15 meters.
Are there chalet suites with views of the Matterhorn?
22 July 2024
Yes, two types of Chalet Suites are offered, one featuring stunning views of the Matterhorn and the other with a cozy balcony.
Is there a taxi service available for transfers to the parking garage?
15 August 2024
While a taxi service is not offered, complimentary electric car transfers are available between Zermatt train station and the Grand Hotel Zermatterhof on arrival and departure.
Where should cars be parked when visiting Zermatt?
3 September 2024
Cars should be parked in Täsch, where the Matterhorn Terminal provides parking. A shuttle service to Zermatt is available, or the train can be taken to reach Zermatt.
Is it possible to arrange ski lessons through the hotel?
11 October 2024
Yes, there are various ski schools in Zermatt available, and the concierge can assist with booking.
Is transportation available to the ski lifts from the hotel?
28 November 2024
There is no shuttle service to the ski lifts, but taxis can be arranged by the concierge for this purpose.
Does the hotel offer a babysitting service for guests with children?
15 December 2024
Babysitting services are not offered, but the concierge can assist with finding local options.
Are pets allowed at the hotel, and are there any fees?
10 January 2025
Pets are welcome with a supplement of CHF 35 per night, and prior notification is required.
Is there a special wellness package available for guests?
20 February 2025
Yes, a wellness package is offered that includes a 25-minute massage per person when booking from the Deluxe Double Room category and above.