Is there a heated outdoor pool available during the winter season?
12 January 2024
There isn't a heated outdoor pool during the winter season, but a lovely indoor whirlpool is available for guests.
75 photos
GRAND HOTEL ZERMATTERHOF, Zermatt – A Smart Stay in the City
852US$
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Key details
About the Hotel
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Perfect
9.4
9.7
4.3
4.4
Loved by Grand Hotel Zermatterhof guests
"The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day."
"Another really appreciated bonus was the free lift back to the station at the end of our visit in the hotel's beautiful carriage pulled by an equally beautiful and friendly horse."
"This time we stayed in the Grand Suite Matterhorn View, which was outstanding in all aspects with lots of space, beautiful furniture, incredible views towards Matterhorn and the town."
Location
The Grand Hotel Zermatterhof is centrally located in Zermatt, a car-free village accessible via shuttle train from Täsch. The hotel is a 10-minute walk from the train station, with transportation services available, including pickups by horse-drawn carriage. It offers guests captivating views of the iconic Matterhorn.
Accommodation
The hotel provides a range of spacious rooms and luxurious suites, each offering a view of the Matterhorn. Accommodations come equipped with personal ski lockers in the ski room for winter sports enthusiasts. Guests can select options such as Swiss chalet-style suites featuring fireplaces and balconies.
Dining
Dining options at the Grand Hotel Zermatterhof include Brasserie Lusi, showcasing French brasserie cuisine and international classics, along with Alpine Gourmet Prato Borni, which focuses on seasonal ingredients from the Valais region. The hotel also features a Smokers Lounge offering Cuban and Dominican cigars alongside fine whiskies and brandies. For traditional tastes, the
Wellness
The
Business & Events
The Grand Hotel Zermatterhof caters to corporate events with meeting spaces accommodating groups from 12 to 180 people. Customized activities can be arranged for team-building experiences, enhancing business retreats. The proximity to local attractions complements any business occasion.
Highlights
Location: Centrally located in Zermatt, a car-free village .
Dining: Brasserie Lusi offering French cuisine .
Wellness: Vita Borni Alpine Spa with local products .
Transportation: Pickup by horse-drawn carriage available .
Must-do experiences
- Savor a traditional fondue at Restaurant Whymper-Stube.
- Take the Gornergrat train for stunning Matterhorn views.
- Visit the Matterhorn Museum for local history and culture.
- Hike the 5-Seenweg trail for breathtaking alpine scenery.
- Shop for Swiss chocolates at Läderach for sweet souvenirs.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room Deluxe
2 persons
325 sq. feet
2 Single beds
Shower
Coffee machine
room details
Classic Superior Double Room
2 persons
420 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite
2 persons
485 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite Matterhorn View
2 persons
485 sq. feet
2 Single beds
Shower
Coffee machine
room details
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Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Grand Hotel Zermatterhof unveils an array of dining options that celebrate local flavors and culinary craftsmanship. From cozy traditional eateries to modern interpretations, each venue provides a unique atmosphere and a menu designed to indulge the senses.
Alpine Gourmet Prato Borni
Local fine dining
Ambiance
A blend of traditional and romantic settings, ideal for intimate dinners.
Key Offerings
Experience Swiss classics like fondue and raclette, complemented by exquisite regional wines.
Reservation
Recommended for a guaranteed table.
Daily from 19:00 to 22:00.
Saycheese!
Local cheese-focused dining
Ambiance
Traditional interior with a relaxed atmosphere, perfect for social gatherings.
Key Offerings
Delight in melted local cheeses served alongside flavorful Valais cured meats and unique desserts.
Reservation
Recommended to ensure seating.
Daily from 17:00 to 22:00.
Brasserie Lusi
French and International
Ambiance
Timeless brasserie setting with elegant decor, fostering a sophisticated dining experience.
Key Offerings
Indulge in French classics alongside international dishes, such as foie gras and Irish beef fillet.
Reservation
Recommended for this fine dining experience.
Daily from 12:00 to 22:00.
Grand Hotel Zermatterhof Location
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.2
mi
Landmark
Gorner Gorge
5200 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.1
mi
Landmark
Sunnegga
1.5
mi
Landmark
Denner Partner
4200 ft
Theme Park
Forest Fun-Park Zermatt
4600 ft
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
4600 ft
Beach
Leisee
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Garden
Ricola Herb Garden
1.2
mi
Garden
Dossen Glacier Garden
1.9
mi
Landmark
Zmutt Glacier
1.7
mi
Bridge
Hangebrucke
1.9
mi
Landmark
Zmutt
1.7
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0
mi
Ski Area
Gornergrat
3.1
mi
Landmark
Kapelle Mutt
1.7
mi
Nearby
Museum
Matterhorn Museum
500 ft
Cemetery
Mountaineer's Cemetery
600 ft
Church
St Peter's English Church
800 ft
Bridge
Photopoint Kirchbrucke bridge
600 ft
Church
Parish Church of St. Mauritius
1200 ft
Bahnhofstrasse
Walk of Climb
200 ft
Stellisee 3920 Zermatt
Stellisee
700 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
700 ft
Hohbalmen
1700 ft
Castor Mountain
1700 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1200 ft
Murmeli Brunnen
1600 ft
Restaurants
saycheese
0 ft
Bahnhofstrasse 55 Grand Hotel Zermatterhof
Restaurant Stadel
100 ft
Bahnhofstrasse 45
Alpine Gourmet Prato Borni
400 ft
Bahnhofstrasse 55 3920 Zermatt
Edward's Bar-Cafe
200 ft
Hotel Monte Rosa 3920 Zermatt
Pizzeria Ristorante Molino
500 ft
Bahnhofstrasse 52 3920 Zermatt
Gee's
300 ft
70 Bahnhofstrasse
helvetia
200 ft
Bahnhofstrasse 72
Le Gitan Grill
400 ft
Bahnhofstrasse 64
1818 Eat & Drink
300 ft
84 Bahnhofstrasse
Explore Zermatt
Local Highlights
Matterhorn Museum
2 minutes' walk
Museum showcasing Zermatt's history with a focus on the Matterhorn's iconic ascent, featuring artifacts and photographs.
Mountaineer's Cemetery
2 minutes' walk
Cemetery dedicated to climbers who lost their lives in the Alps, offering poignant memorials and a beautiful natural setting.
Gorner Gorge
19 minutes' walk
Natural gorge with striking rock formations, trails, and viewpoints, offering opportunities for nature photography and hiking.
saycheese
1 minute' walk
Cozy spot famous for its cheese-centric dishes, offering fondue and raclette in a casual alpine atmosphere.
Pizzeria Ristorante Molino
2 minutes' walk
Authentic Italian cuisine with wood-fired pizzas and pasta, providing a vibrant setting that welcomes families.
Alpine Gourmet Prato Borni
2 minutes' walk
Fine dining with a focus on local ingredients, offering a refined atmosphere and creative seasonal dishes.
Edward's Bar-Cafe
1 minute' walk
Charming bar with a relaxed atmosphere, perfect for cocktails and live music evenings, catering to all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Pros
Excellent staff
Central location
Delicious breakfast
Cons
No air conditioning
Outdated furniture
Less proactive concierge
Guest reviewsOpen reviewsQuestions of the users
About Grand Hotel Zermatterhof
Are there rooms accessible for guests with disabilities?
5 March 2024
Yes, accessible rooms are available to accommodate guests with disabilities.
What options are available for a family of four, including young children?
25 February 2024
Connecting rooms are recommended for families; please inquire with the reservations team for more details and assistance.
Can guests expect air conditioning in the rooms?
18 April 2024
Air conditioning is not available in the rooms, as most hotels in Zermatt do not have it due to the cooler nighttime temperatures.
Are the dining and wellness facilities operational at the moment?
30 May 2024
Both the restaurant and the spa are currently open for hotel guests.
What is the size of the swimming pool at the hotel?
10 June 2024
The swimming pool measures 8 by 15 meters.
Are there chalet suites with views of the Matterhorn?
22 July 2024
Yes, two types of Chalet Suites are offered, one featuring stunning views of the Matterhorn and the other with a cozy balcony.
Is there a taxi service available for transfers to the parking garage?
15 August 2024
While a taxi service is not offered, complimentary electric car transfers are available between Zermatt train station and the Grand Hotel Zermatterhof on arrival and departure.
Where should cars be parked when visiting Zermatt?
3 September 2024
Cars should be parked in Täsch, where the Matterhorn Terminal provides parking. A shuttle service to Zermatt is available, or the train can be taken to reach Zermatt.
Is it possible to arrange ski lessons through the hotel?
11 October 2024
Yes, there are various ski schools in Zermatt available, and the concierge can assist with booking.
Is transportation available to the ski lifts from the hotel?
28 November 2024
There is no shuttle service to the ski lifts, but taxis can be arranged by the concierge for this purpose.
Does the hotel offer a babysitting service for guests with children?
15 December 2024
Babysitting services are not offered, but the concierge can assist with finding local options.
Are pets allowed at the hotel, and are there any fees?
10 January 2025
Pets are welcome with a supplement of CHF 35 per night, and prior notification is required.
Is there a special wellness package available for guests?
20 February 2025
Yes, a wellness package is offered that includes a 25-minute massage per person when booking from the Deluxe Double Room category and above.Next best alternative
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